RESEARCH ARTICLE
Evaluation of Effective Dashboards: Key Concepts and Criteria
Mahtab Karami1, Mostafa Langarizadeh2, *, Mansoor Fatehi3
Article Information
Identifiers and Pagination:
Year: 2017Volume: 11
First Page: 52
Last Page: 57
Publisher Id: TOMINFOJ-11-52
DOI: 10.2174/1874431101711010052
Article History:
Received Date: 19/06/2017Revision Received Date: 10/09/2017
Acceptance Date: 22/09/2017
Electronic publication date: 24/10/2017
Collection year: 2017
open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
Objective:
The aim of this study is to offer appropriate criteria to evaluate effective dashboards for healthcare organizations.
Method:
In a Delphi study, a team of information technology consultants were asked to determine a set of user interface requirements for evaluating, building or selecting the dashboard. In the first round, a list of main features or criteria to be used was determined based on the panel’s rating,.
Results:
In this study, it was revealed that a set of key criteria for evaluating the dashboards can be used for all types of dashboards. These criteria were classified into 7 main categories including user customization, knowledge discovery, security, information delivery, alerting, visual design, and integration and system connectivity.
Conclusion:
Choosing good criteria for selecting effective dashboards for healthcare organizations is very critical because these organizations follow a data-intensive and technology-driven environment. This study revealed the importance of key criteria which can guarantee development of an evaluation checklist.
