RESEARCH ARTICLE


Evaluation of Effective Dashboards: Key Concepts and Criteria



Mahtab Karami1, Mostafa Langarizadeh2, *, Mansoor Fatehi3
1 Health Information Management Research Center (HIMRC), Kashan University of Medical Sciences, Isfahan Province Kashan, Iran.
2 Iran University of Medical Sciences, Tehran Province, Tehran, Iran
3 Medical Imaging Informatics Research and Education Center, Tehran, Iran

Article Information


Identifiers and Pagination:

Year: 2017
Volume: 11
First Page: 52
Last Page: 57
Publisher Id: TOMINFOJ-11-52
DOI: 10.2174/1874431101711010052

Article History:

Received Date: 19/06/2017
Revision Received Date: 10/09/2017
Acceptance Date: 22/09/2017
Electronic publication date: 24/10/2017
Collection year: 2017

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© 2017 Karami et al.

open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

* Address correspondence to this author at Iran University of Medical Sciences, Tehran Province, Tehran, Iran; Tel: +989198616016; E-mail: Langarizadeh.m@iums.ac.ir


Abstract

Objective:

The aim of this study is to offer appropriate criteria to evaluate effective dashboards for healthcare organizations.

Method:

In a Delphi study, a team of information technology consultants were asked to determine a set of user interface requirements for evaluating, building or selecting the dashboard. In the first round, a list of main features or criteria to be used was determined based on the panel’s rating,.

Results:

In this study, it was revealed that a set of key criteria for evaluating the dashboards can be used for all types of dashboards. These criteria were classified into 7 main categories including user customization, knowledge discovery, security, information delivery, alerting, visual design, and integration and system connectivity.

Conclusion:

Choosing good criteria for selecting effective dashboards for healthcare organizations is very critical because these organizations follow a data-intensive and technology-driven environment. This study revealed the importance of key criteria which can guarantee development of an evaluation checklist.

Keywords: Dashboard, Visualization, Criteria, Healthcare, Concepts, Evaluation.